Privacy Policy
This Privacy Policy explains how Eleftherios Skandalellis, based in Greece and operating Padel Circle, processes personal data when you use the Padel Circle mobile application.
Privacy contact: padel.circle.app1@gmail.com
Postal address: Athens, Greece
Padel Circle currently targets users in Greece.
1. Who is responsible for your data?
Data controller:
Eleftherios Skandalellis
Greece
Padel Circle
Email: padel.circle.app1@gmail.com
Postal address: Athens, Greece
2. What personal data do we process?
Depending on use, we may process account/authentication data (name, email, Firebase ID, Google Sign-In information, verification and account creation information); profile data (padel level, city, manually selected location, availability, travel radius, gender (you can choose “prefer not to say”), playing hand, preferred position, biography, profile photo); game/activity data (games, participation, locations, dates/times, invitations, recurring games, favourites, blocked users, results and statistics); ratings and reputation data; communications including direct and game chats; uploaded images; a push notification token if you allow notifications; and — only where you have explicitly opted in via Me → Analytics & crash reports — crash diagnostics, analytics events and the corresponding Firebase identifiers. Guests: someone without the app who joins a game from its link, or whom the organiser adds, gives a name and an email. The players of that game see the name; the email is used only to tell the guest about that game (confirmation, time change, cancellation, removal), is not visible to anyone in the app, and is deleted one week after the game.
Passwords are handled by Firebase Authentication and are not stored by Padel Circle in your public profile.
3. Location
Padel Circle currently does not require GPS or continuous precise device location. Users manually select their city/location. The selected location may constitute personal data when associated with an account.
4. Why do we process your data?
We process data to provide and maintain accounts, profiles, player/game discovery, games, invitations, communication, game history, ratings and reputation; to maintain security, prevent fraud and abuse, investigate reports and comply with legal obligations.
The main legal basis for core functionality is performance of our agreement with you. Security and abuse prevention may rely on legitimate interests where appropriate. Where consent is required, we request it.
5. Third-party providers
Padel Circle uses Google/Firebase services including Firebase Authentication, Firestore, Storage, Cloud Functions, Google Sign-In, Gmail (for game-update emails) and Expo notification infrastructure. Firebase Analytics and Firebase Crashlytics are integrated but disabled by default; they are activated only if you explicitly opt in via Me → Analytics & crash reports, and you can revoke that consent at any time from the same setting. Profile photos and images shared in chats are automatically scanned by Google Cloud Vision (SafeSearch) when uploaded, to detect sexually explicit, violent or similar prohibited content; images flagged as likely prohibited are deleted automatically. Firebase App Check (using Google Play Integrity) verifies that requests come from a genuine copy of the App on a genuine device. These providers may process data to provide their services. We do not sell personal data.
6. Who can see your information?
Depending on the feature, other users may see your name, photo, level, city, availability, playing preferences, biography, certain game participation information and reputation information. Your email is not intended to be publicly displayed. Authorised administrators may access information when reasonably necessary for support, security or moderation.
Direct messages are accessible to participants in the relevant conversation, including any images shared in the conversation, which our storage rules restrict to the two participants (and to authorised administrators for moderation). Game chat is accessible to participants in the relevant game. We may access content when reasonably necessary for safety, moderation, support, fraud prevention or legal compliance.
7. Reports and moderation
Reports may contain the reporter's identity, reported user's identity, reason and relevant submitted information. Reports may be retained where necessary for safety, fraud prevention, dispute resolution, legal compliance or moderation history.
8. User Content and images
Profile photos, biographies, messages, ratings and other User Content may be visible to other users depending on the feature. Do not upload sensitive personal information or information about another person without the necessary right or permission.
9. Data retention
We retain personal data only as reasonably necessary. Active account/profile data is retained while the account is active. Deletion requests remove data that is not required to be retained. Historical games, ratings, no-show reports and safety/moderation records may be retained where necessary for safety, abuse prevention, dispute resolution, legal compliance or historical integrity. We periodically review retained data and delete or anonymise information that is no longer necessary.
10. Account deletion
You may delete your account from within the App at Me → Delete account; this happens immediately. If you cannot access the App, you may request deletion by email from the address registered on the account (subject line: "Delete my account") — such requests are processed within 30 days. A public deletion page describing both paths, the specific data removed vs. retained, and the timelines is available at https://skandleft-1.github.io/padel-circle-site/delete-account.html. Data is deleted subject to lawful retention exceptions such as security, fraud prevention, moderation, dispute resolution, legal compliance, historical match records and rating/statistics integrity.
11. GDPR rights
Where applicable, you may have rights of access, rectification, erasure, restriction, portability, objection and withdrawal of consent where processing relies on consent. You may also complain to the competent data-protection authority.
Contact: padel.circle.app1@gmail.com
12. International transfers
Because Google/Firebase and other infrastructure may process data outside Greece and potentially outside the EEA, transfers outside the EEA will rely on an applicable lawful transfer mechanism such as an adequacy decision or appropriate safeguards.
13. Security
We use reasonable technical and organisational measures including Firebase Authentication, Firestore and Storage security rules, access controls, authentication, App Check device attestation, automated image moderation, secure communications, account deletion and moderation/reporting controls. No internet service can guarantee absolute security.
14. Notifications
If enabled, Padel Circle may process a push notification token and preferences to send invitations and game-related updates. Notifications can be disabled through device settings and, where available, App settings.
We may also email you important updates about games you are in (for example a game cancelled or full, a new organiser, or a score waiting for your confirmation), at the verified email address of your account. By default this happens only when a push notification cannot reach your device. You can choose Always, Only if push doesn't work, or Never in Me → Notifications → Email for game updates. These emails are sent through Google (Gmail) and contain no advertising.
15. Biometric unlock
Biometric verification is performed locally by your device. Padel Circle does not receive or store fingerprints, face scans or biometric templates.
16. Advertising
At the date of this Policy, Padel Circle does not serve advertising and does not use advertising identifiers for advertising purposes. If advertising is introduced, this Policy will be updated and required consent will be obtained where applicable.
17. AI video analysis
The codebase contains an AI video-analysis feature, but it is disabled and not currently available to ordinary users. No match video is currently submitted to the AI analysis service through the normal user experience. If activated, this Policy will be updated before activation to explain the provider, purpose, retention, transfers and legal basis.
18. Children's privacy
Padel Circle is intended for users aged 18 or older. We do not knowingly provide the Service to persons under 18. If we learn an account belongs to someone under 18, we may suspend or delete it.
19. Changes
We may update this Policy when our practices, services or legal obligations change. The Last updated date will indicate the latest version.
20. Contact
Eleftherios Skandalellis
Padel Circle
Greece
Email: padel.circle.app1@gmail.com
Postal address: Athens, Greece